ONline Campus

GO TO CAMPUS!

What do you need in your business?
Improved customer service? Increased sales? Employees who think like owners? The results you want and need can be achieved with regular, consistent employee development programs like the MLA Online Campus. Click here for list of classes.

What if?

• You could train your entire staff quickly and efficiently without ever leaving your business?
• You could access training that was fun and engaging?
• Programs could be used for training, coaching, refreshing learning, performance support, promotion paths and meetings?
• You could track courses so you’d know what your staff had viewed and what their test results were?
• All this were available at an affordable price on your desktop 24/7?
• We told you this is all available right now to members of the Mid-America Lumbermens Association?

Are you ready for...
A training program specifically designed for MLA members' employees? And, highly focused training that delivers high employee business impact? One that:

• Develops high-impact leaders who will help you grow your business.
• Retains your best people by investing in their future to help them better serve customers in a welcoming and safe workplace.
• Builds and sustains customer loyalty with consistent and positive interactions.
  

Proven results...
Real companies similar to yours have shown outstanding results by investing in this training. One company with 175 employees got these targeted results over an 18-month period:

• Increased sales and profits.
• Reduced product returns by 10 percent.
• Improved customer and employee satisfaction.
• Reduced employee turnover by 33 percent.
• Reduced training costs.
• Improved compliance with state and federal laws.

The Cost of NOT Training...
When one of your best people leaves your organization, estimated costs can easily reach 150% of that employee's annual salary:

• Cost of lost productivity during opening and transition.
• Training you have already invested in the employee who is leaving.
• Cost of potential lost customers and additional customer service cost required to retain their loyalty.
• Cost of advertising, recruitment and training of their replacement.
• Lack of consistent customer interactions for dealers with multiple locations results in lost customers. What is the lifetime value of one lost customer?
• Not having compliance training (such as harassment-avoidance and safety) causes all types of potential negative business outcomes and risks that can impact your bottom line and the future of your business.

Here’s How it Works…

• Purchase a subscription.
• MLA assigns unique passwords to each of your employees.
• MLA delivers an on-site Group Employee Training session program overview and implementation
• MLA provides highly focused training curricula.
• MLA provides ongoing support: MLA staff are available to you to answer questions and to help you and your employees in achieving results with the campus. We're all in this together!

Engaging Features...

• Content that makes a difference!
• Short courses that can be completed at your desktop 24/7. (In addition, content is downloadable to iPods and other hand-held devices.
• Fun, engaging and easy.
• Tracking and testing that enables you to follow employees' progress.

The MLA Online Campus provides you and your employees with high-impact, "real-world" training that develops your leaders, retains your best people and grows your customer loyalty...

Call today for more information, or contact Olivia (oholcombe@themla.com) at the Association
office: (800) 747-6529.

Online Campus Guarantee: If at any time you are not 100% satisfied with the campus, you can discontinue participation effective at the beginning of the next quarter. MLA guarantees you will see positive results that can impact your business.