The Customer Service Approach... for the non performing accounts
CURE™ is a special courtesy call program made to non performing commercial
accounts. The techniques employed utilize tact and diplomach with slow
paying customers.
We make four contacts with your customer to stress the importance of paying
promptly. Two telephone calls and two letters all within thirty days from
the time you authorize us to work for you. All contacts and attempts to
contact are at different intervals throughout the thirty days.
CURE™ should be used:
If you are not ready to place an account for collection but want the effect of a third party without the threat of losing the customer forever. If you want to control collection costs. Can you expend staff to call every account, small, medium and large and be effective? We can. You can get thirty days of our professional effort (two letters and two phone contacts or four phone attempts) for $22.00 per account. If you want to get paid or identify a serious collection problem.