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Yard & Delivery Workshop - Little Rock, AR
Monday, January 09, 2023, 9:00 AM to Tuesday, January 10, 2023, 4:00 PM CST
Category: Education

Class Overview:

This unique workshop was specifically created to help key yard personnel, dispatchers, managers and business owners understand the need for high operational standards within your company’s yard and delivery operations. Attendees will be challenged to evaluate your company’s processes to gain efficiency and improve your bottom line. The workshop will conclude with a walk-through at a host retail location where key class topics will be reviewed. Students will be asked to perform a Yard & Delivery Workshop Challenge for their company.

Topics Covered:

• Setting the pace using the Operational Excellence Methodology
• Material handling
• Inventory shrinkage
• Receiving best practices
• Cost of lost/damaged inventory
• Best practices for high performance delivery service
• Maximizing your customer’s experience
• Role-modeling and creating a winning team

Ken Wilbanks is a professional business consultant providing educational programs, financial and business process analysis and leadership development for the Building Materials and Home Center industry. Ken’s rich vocational experiences lend insight and clarity to topics spanning the entire scope of executive development, finance, merchandising, marketing, sales management, yard operations and team development. Ken develops and presents programs that are specifically designed to bring an increased level of professionalism, enthusiasm and profitability to individuals and teams.

When & Where:
January 9 & 10, 2023
Home2 Suites North Little Rock
4221 Stockton Drive
North Little Rock, AR 72117

Yard tour:
Whit Davis Lumber
723 School Drive
Jacksonville, AR

A hotel room block has been set-up at the Home2 Suites. Click HERE for reservation link or call (501) 983-5400, provide your arrival/departure date and MLA group code MID Cost: $119 +tax

Registration Fee:

Per person
MLA Member


$525 - 3 or more



Attendees are required to bring a calculator and pencils. Included in your registration fee are the course handout and lunch. Please contact the MLA office if there are any special dietary requirements for lunch. Hotel accommodations are not included.

Click HERE for online registration.

Click HERE for PDF registration form.