Class Overview:

This unique workshop was specifically created to help key yard personnel, dispatchers, managers and business owners understand the need for high operational standards within your company’s yard and delivery operations. Attendees will be challenged to evaluate your company’s processes to gain efficiency and improve your bottom line. The workshop will conclude with a walk-through at a host retail location where key class topics will be reviewed. Students will be asked to perform a Yard & Delivery Workshop Challenge for their company.

Topics Covered:

• Setting the pace using the Operational Excellence Methodology
• Material handling
• Inventory shrinkage
• Receiving best practices
• Cost of lost/damaged inventory
• Best practices for high performance delivery service
• Maximizing your customer’s experience
• Role-modeling and creating a winning team

Instructor:
Ken Wilbanks is a professional business consultant providing educational programs, financial and business process analysis and leadership development for the Building Materials and Home Center industry. Ken’s rich vocational experiences lend insight and clarity to topics spanning the entire scope of executive development, finance, merchandising, marketing, sales management, yard operations and team development. Ken develops and presents programs that are specifically designed to bring an increased level of professionalism, enthusiasm and profitability to individuals and teams.

When & Where:
January 12 & 13, 2023
Drury Plaza Hotel Broadview
400 West Douglas Avenue
Wichita, KS 67202

Yard tour:
B & B Lumber
10808 W 39th Street S
Wichita, KS

A hotel room block has been set-up at the Drury Plaza Hotel. Click HERE for reservation link or call (800) 325-0720 and provide group number: #10038846
Cost: $109 +tax

Registration Fee:

Per person
MLA Member

$545

$525 - 3 or more

Click HERE to register online.

Click HERE for pdf registration form.

Thank you to our Wichita Lunch & Learn Sponsor, Mid- Am Building Supply!